Pilar Juárez was the head of the political section in the European Union delegation in Haiti. She was trapped in the collapse of the United Nations building in last week’s earthquake. On Sunday, 17 January, the Commission received news of the confirmation of her death, with High Representative Cathy Ashton releasing a press release, after her body was found the day before…but was it?
Today, we know that the body claimed as Pilar’s is not hers (in English). Apparently, the United Nations Police, UNPOL, made a mistake in the recognition of her body. The Spanish Minister of Foreign Affairs discovered the truth after checking the fingerprints. Her furious husband said that he was “disgusted” by this “very serious mistake.” He accused international organizations and donors of lack of proper channels of information and coordination among them.
Meanwhile, a relatively small organization called Ushahidi was mounting an impressive network of people to gather information on the field to help the coordination of aid assistance and rescue missions, which has been translated into a website (haiti.ushahidi.com) gathering all the reports they receive via SMS and web apps. On the Ushahidi Situation Room, Patrick Philippe Meier, one of the persons behind this effort of humanitarian crowdsourcing and writer of the blog iRevolution, tells us about a
live Skype chat between Anna here in the Sit Room and Eric Rasmussen (InSTEDD and former Chief Medical Officer of the US Navy). Eric skyping from tarmac of PoP airport asking for GPS coordinates of the most obscure addresses, sites, locations and Anna providing these in record time. She has wowed the entire team in PaP including military, UN, etc. Incredible to witness all this real time networking and collaboration.
Witness the gap between an international organization that is trapped in old bureaucratic, unnecessary and expensive procedures and the agility, low-cost efforts of a network of people sharing information. The gap is how they treat and respect information. One understands information as a secondary element of “action”, whatever the latter means. Ushahidi is born with information at its core. We need to understand that information is not what is written on a paper, stored in a computer or in a book, information is alive and it is the most essential element for action. Without information one is blinded. Information is not what an expert knows, it is what everybody knows and shares. The arrogance of bureaucratic organizations is their own nemesis, for they think they know, when they don’t. They thought they knew where Pilar was. The truth was unfortunately not theirs.
